[Bcma-l] Museums and Visitor Information Centres
bcma-l@museumsassn.bc.ca
bcma-l@museumsassn.bc.ca
Thu, 17 Apr 2008 10:02:53 -0800
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Bella Coola is much the same as Creston. VIC and the museum are =
separate, but we receive many tourists before the VIC due to poor VIC =
signage and because our location is much more visible. At one time, the =
museum and tourism centre were in the same building. As this was before =
my time with the museum, I'm not sure why it changed, but probably =
because of a lack of space and parking. We do share stats with VIC and =
are in constant communication with them regarding our activities and =
services, if they run out of brochures and hours of operation. We =
purposely carry very little tourism information, only pamphlets related =
to Arts and Culture and one tourism brochure. Our staff is just too busy =
providing tours, working on exhibits and managing gift store sales to =
provide thorough answers regarding local tourism. We also don't have the =
space to properly represent the tourism sector. The VIC also needs =
visitors so that they can show a need for their existence. So we always =
strongly recommend visitors go there if they want up-to-date, thorough =
tourism info.=20
As Tammy said, having a good relationship with your tourism centre =
really pays off. Our museum society is a member of the local tourism =
association and have a museum member that attends most of their =
meetings. VIC staff has joined in on some training with our staff to =
learn more about local history, and our staff shared in a couple tourism =
training sessions to learn more about the Valley. One year we wrote a =
joint application to receive funds to hire summer staff, and it was =
successful.=20
Lorna Dishkin
Manager
Bella Coola Valley Museum &
B.C. Central Coast Archives
(250) 982-2130
----- Original Message -----=20
From: bcma-l-admin@museumsassn.bc.ca=20
To: bcma-l@museumsassn.bc.ca=20
Sent: Tuesday, April 15, 2008 4:42 PM
Subject: Re: [Bcma-l] Museums and Visitor Information Centres
Here in Creston, we too are completely separate from the local VIC - =
in fact, it's all the way across town. However, we do get a lot of =
VIC-type inquiries, and I have a few theories as to why: first, because =
community museums and VICs go together in many communities, I think =
tourists have learned to look for museums when they want travel =
information; secondly, because signage downtown, approaching the VIC =
from the east, is a little misleading. It's easy to miss the VIC signs, =
and easy to see another sign that says "Visitor Route Information 2km =
ahead." This last actually refers to a sign just down the highway from =
us, but comments from visitors suggest that they read the sign, see us =
about 2km farther down the road, and figure this has got to be the =
place.
We have begun carrying some tourist information so we can accommodate =
these requests, and have a very good relationship with the Chamber of =
Commerce, which runs the VIC. We do send some visitors back to the VIC =
if they're staying in town or heading that way, but those who are =
continuing west usually don't want to go back. So we're able to give =
them information, a travel/washroom break, and a positive experience.
We share our stats with the VIC, to help build a better picture of =
tourist numbers etc. We have also seen an impact on our Museum =
visitation (about half the VIC requests also go through the Museum) and =
on our gift shop sales (especially souvenirs and cold drinks). In =
addition, having several cars in the parking lot helps attract drop-in =
visitors, so I'm glad to get the cars there for any reason. And, =
because we're constantly calling the VIC for information we don't have =
in our very limited brochure space, we're constantly reminding them that =
we're around and open for business - and I know that pays off.
Tammy
----------------------------------------------------------------
Tammy Hardwick
Manager,
Creston & District Museum & Archives
219 Devon Street, Creston, BC V0B 1G3
Phone (250) 428-9262
Fax (250) 428-3324
Email mail@creston.museum.bc.ca
www.creston.museum.bc.ca
----- Original Message -----=20
From: bcma-l-admin@museumsassn.bc.ca=20
To: bcma-l@museumsassn.bc.ca=20
Sent: Tuesday, April 15, 2008 1:26 PM
Subject: Re: [Bcma-l] Museums and Visitor Information Centres
No, the Chemainus Valley museum is independent of the Chamber of =
Commerce.
----- Original Message -----=20
From: bcma-l-admin@museumsassn.bc.ca=20
To: BC Museums=20
Sent: Monday, April 14, 2008 4:44 PM
Subject: [Bcma-l] Museums and Visitor Information Centres
Does your Museum run your community's Visitor Information Centre? =
Or, does your Museum coexist in the same facility as your Visitor =
Information Centre? I am conducting some research on these two =
questions and am interested in hearing back from the listserv.
I know that some discussion on this topic took place in November =
2006 on CANMUSE-L, but hearing more would be very interesting. It seems =
that community museums may be leading the way in this relationship with =
tourism.
The BCMA has asked that replys to these two questions be posted to =
the listserv as this tourism topic may be of interest to a few of us. =
Please let us know about your situation plus the pros and cons of such =
an arrangement.
Louise Avery, Curator
Kitimat Centennial Museum
293 City Centre
Kitimat, B. C. V8C 1T6
Tel: (250) 632-8950 or (250) 632-8951
Fax: (250) 632-7429
E-Mail: kitimatmuseum@telus.net
Web Page: www.kitimatmuseum.ca
Visit "Memories of the Project" =
www.livinglandscapes.bc.ca/northwest/kitimat/index.html
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No virus found in this incoming message.
Checked by AVG.=20
Version: 7.5.519 / Virus Database: 269.22.13/1378 - Release Date: =
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No virus found in this incoming message.
Checked by AVG.=20
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<BODY bgColor=3D#ffffff>
<DIV><FONT face=3D"Times New Roman">Bella Coola is much the same as =
Creston. VIC=20
and the museum are separate, but we receive many tourists before the VIC =
due to=20
poor VIC signage and because our location is much more visible. At one =
time, the=20
museum and tourism centre were in the same building. As this =
was=20
before my time with the museum, I'm not sure why it changed, but =
probably=20
because of a lack of space and parking. We do share stats with VIC and =
are in=20
constant communication with them regarding our activities and services, =
if they=20
run out of brochures and hours of operation. We purposely =
carry very=20
little tourism information, only pamphlets related to Arts and =
Culture and=20
one tourism brochure. Our staff is just too busy providing tours, =
working on=20
exhibits and managing gift store sales to provide thorough =
answers=20
regarding local tourism. We also don't have the space to properly =
represent the=20
tourism sector. The VIC also needs visitors so that they can show a =
need=20
for their existence. So we always strongly recommend visitors go =
there if=20
they want up-to-date, thorough tourism info. </FONT></DIV>
<DIV><FONT face=3D"Times New Roman"></FONT> </DIV>
<DIV><FONT face=3D"Times New Roman">As Tammy said, having a good =
relationship with=20
your tourism centre really pays off. Our museum society is a member =
of the=20
local tourism association and have a museum member that attends most of =
their=20
meetings. VIC staff has joined in on some training with our staff =
to learn=20
more about local history, and our staff shared in a couple tourism =
training=20
sessions to learn more about the Valley. One year we wrote a=20
joint application to receive funds to hire summer staff, and it was =
successful. </FONT></DIV>
<DIV><FONT face=3D"Times New Roman"></FONT> </DIV>
<DIV>Lorna Dishkin<BR>Manager<BR>Bella Coola Valley Museum &<BR>B.C. =
Central=20
Coast Archives<BR>(250) 982-2130</DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style=3D"FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV=20
style=3D"BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>=20
<A title=3Dbcma-l-admin@museumsassn.bc.ca=20
=
href=3D"mailto:bcma-l-admin@museumsassn.bc.ca">bcma-l-admin@museumsassn.b=
c.ca</A>=20
</DIV>
<DIV style=3D"FONT: 10pt arial"><B>To:</B> <A =
title=3Dbcma-l@museumsassn.bc.ca=20
href=3D"mailto:bcma-l@museumsassn.bc.ca">bcma-l@museumsassn.bc.ca</A> =
</DIV>
<DIV style=3D"FONT: 10pt arial"><B>Sent:</B> Tuesday, April 15, 2008 =
4:42=20
PM</DIV>
<DIV style=3D"FONT: 10pt arial"><B>Subject:</B> Re: [Bcma-l] Museums =
and Visitor=20
Information Centres</DIV>
<DIV><BR></DIV>
<DIV><FONT face=3DArial size=3D2>Here in Creston, we too are =
completely separate=20
from the local VIC - in fact, it's all the way across town. =
However, we=20
do get a <EM>lot</EM> of VIC-type inquiries, and I have a few theories =
as to=20
why:</FONT><FONT face=3DArial size=3D2> first, because community =
museums and=20
VICs go together in many communities, I think tourists have learned to =
look=20
for museums when they want travel information; secondly, because =
signage=20
downtown, approaching the VIC from the east, is a little =
misleading. =20
It's easy to miss the VIC signs, and easy to <EM>see</EM> another sign =
that=20
says "Visitor Route Information 2km ahead." This last actually =
refers to=20
a sign just down the highway from us, but comments from visitors =
suggest that=20
they read the sign, see us about 2km farther down the road, and figure =
this=20
has got to be the place.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>We have begun carrying some tourist =
information=20
so we can accommodate these requests, and have a very good =
relationship with=20
the Chamber of Commerce, which runs the VIC. We do send some =
visitors=20
back to the VIC if they're staying in town or heading that way, but =
those who=20
are continuing west usually don't want to go back. So we're able =
to give=20
them information, a travel/washroom break, and a positive=20
experience.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>We share our stats with the VIC, to =
help build a=20
better picture of tourist numbers etc. We have also seen an =
impact on=20
our Museum visitation (about half the VIC requests also go through the =
Museum)=20
and on our gift shop sales (especially souvenirs and cold =
drinks). In=20
addition, having several cars in the parking lot helps attract drop-in =
visitors, so I'm glad to get the cars there for any reason. =
And,=20
because we're constantly calling the VIC for information we don't have =
in our=20
very limited brochure space, we're constantly reminding them that =
we're around=20
and open for business - and I know that pays off.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>Tammy</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial=20
=
size=3D2>----------------------------------------------------------------=
<BR>Tammy=20
Hardwick<BR>Manager,<BR>Creston & District Museum & =
Archives<BR>219=20
Devon Street, Creston, BC V0B 1G3<BR>Phone (250) 428-9262<BR>Fax (250) =
428-3324<BR>Email <A=20
=
href=3D"mailto:mail@creston.museum.bc.ca">mail@creston.museum.bc.ca</A><B=
R><A=20
=
href=3D"http://www.creston.museum.bc.ca">www.creston.museum.bc.ca</A></FO=
NT></DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style=3D"FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV=20
style=3D"BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>=20
<A title=3Dbcma-l-admin@museumsassn.bc.ca=20
=
href=3D"mailto:bcma-l-admin@museumsassn.bc.ca">bcma-l-admin@museumsassn.b=
c.ca</A>=20
</DIV>
<DIV style=3D"FONT: 10pt arial"><B>To:</B> <A =
title=3Dbcma-l@museumsassn.bc.ca=20
=
href=3D"mailto:bcma-l@museumsassn.bc.ca">bcma-l@museumsassn.bc.ca</A> =
</DIV>
<DIV style=3D"FONT: 10pt arial"><B>Sent:</B> Tuesday, April 15, 2008 =
1:26=20
PM</DIV>
<DIV style=3D"FONT: 10pt arial"><B>Subject:</B> Re: [Bcma-l] Museums =
and=20
Visitor Information Centres</DIV>
<DIV><BR></DIV>
<DIV><FONT face=3DArial size=3D2>No, the Chemainus Valley museum is =
independent=20
of the Chamber of Commerce.</FONT></DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style=3D"FONT: 10pt arial">----- Original Message ----- =
</DIV>
<DIV=20
style=3D"BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>=20
<A title=3Dbcma-l-admin@museumsassn.bc.ca=20
=
href=3D"mailto:bcma-l-admin@museumsassn.bc.ca">bcma-l-admin@museumsassn.b=
c.ca</A>=20
</DIV>
<DIV style=3D"FONT: 10pt arial"><B>To:</B> <A =
title=3Dbcma-l@museumsassn.bc.ca=20
href=3D"mailto:bcma-l@museumsassn.bc.ca">BC Museums</A> </DIV>
<DIV style=3D"FONT: 10pt arial"><B>Sent:</B> Monday, April 14, =
2008 4:44=20
PM</DIV>
<DIV style=3D"FONT: 10pt arial"><B>Subject:</B> [Bcma-l] Museums =
and Visitor=20
Information Centres</DIV>
<DIV><BR></DIV>
<DIV><FONT face=3DArial size=3D2>Does your Museum run your =
community's Visitor=20
Information Centre? Or, does your Museum coexist in the same =
facility as your Visitor Information Centre? </FONT><FONT =
face=3DArial=20
size=3D2>I am conducting some research on these two questions and =
am=20
interested in hearing back from the listserv.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>I know that some discussion on =
this topic=20
took place in November 2006 on CANMUSE-L, but hearing =
more would be=20
very interesting. It seems that community museums may =
be=20
leading the way in this relationship with tourism.</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=3DArial><FONT size=3D2><FONT =
size=3D+0>The BCMA has=20
asked that replys to these two questions be posted to the =
listserv as=20
this tourism topic may be of interest to a few of us. =
Please=20
let us know about your situation plus the pros and cons of such an =
arrangement.</FONT></FONT></FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2></FONT><FONT face=3DArial=20
size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>Louise Avery, =
Curator</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>Kitimat Centennial Museum<BR>293 =
City=20
Centre<BR>Kitimat, B. C. V8C 1T6</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=3DArial size=3D2>Tel: (250) 632-8950 =
or (250)=20
632-8951<BR>Fax: (250) 632-7429<BR>E-Mail: <A=20
=
href=3D"mailto:kitimatmuseum@telus.net">kitimatmuseum@telus.net</A><BR>We=
b=20
Page: <A=20
=
href=3D"http://www.kitimatmuseum.ca">www.kitimatmuseum.ca</A><BR>Visit=20
"Memories of the Project" <A=20
=
href=3D"http://www.livinglandscapes.bc.ca/northwest/kitimat/index.html">w=
ww.livinglandscapes.bc.ca/northwest/kitimat/index.html</A></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<P>
<HR>
<P></P>No virus found in this incoming message.<BR>Checked by AVG. =
<BR>Version: 7.5.519 / Virus Database: 269.22.13/1378 - Release =
Date:=20
4/15/2008 9:12 AM<BR></BLOCKQUOTE></BLOCKQUOTE>
<P>
<HR>
<P></P>No virus found in this incoming message.<BR>Checked by AVG.=20
<BR>Version: 7.5.519 / Virus Database: 269.23.0/1382 - Release Date: =
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