[BCMA] Visitors Services: Events and Curatorial

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Visitors Services: Events and Curatorial 

Revelstoke Railway Museum


The Revelstoke Railway Museum is recognized as one of the best railway 
museums in the Canada, presenting excellent exhibitions on the impact and 

challenges of the Canadian Pacific Railway in the mountains of British Columbia.  

The Museum's mission is to collect, preserve, and interpret the history, heritage, 

and significance of the Canadian Pacific Railway Company within the region, for 

the education, enlightenment, and inspiration of present and future generations.  

In addition to the Museum facilities located in downtown Revelstoke, the Society  

also operates a gift store and interpretive center at Craigellachie, the site where the

Last Spike was driven on November 7, 1885. 

Position Description: 
Under the direction of the Operations and Retail Managers, you will provide friendly and responsive visitor services in the museum, the gift shop, in collection information requests and especially in your direct participation in summer events and group tour activities initiated by the museum.  You will be expected to work independently as well as with other staff members and volunteers.  You will be responsible for assisting with the day-to-day operation of visitor services as required, including front desk admissions, gift shop sales, and museum orientation and interpretation. You will be expected to take the lead in addressing inquiries related to the museum's artifact, archival and library collections.  In addition, you will provide administrative and communication support to the implementation of events and scheduled group tours.  At all times, you maintain a work area that is clean and organized and you put the visitor first in all tasks and duties.  Position offers 40 hours per week beginning as soon as possible and ending on or around August 30, 2014. 

Key responsibilities: 

-        Assists the Operations Manager and other staff with collection organization, administration, queries, item donations, and item documentation.

-          Assists the Operations and Retail Managers with museum display, promotions, gift shop sales, communication, and administration related to special event planning and group tours.

-          Works cooperatively will all staff and volunteers to coordinate implementation of regular and special activities related to events and the needs of tour groups.

-          Supports evaluation measures for visitor services and events; generates documentation and statistics for future planning; organizes photograph collection from event activities for future promotional purposes; keeps files and records updated on a computer database.

-          Ensures a neat and tidy work place

-          Enhances visitor experience by being helpful, cheerful, and attentive in whatever task is being performed in the museum.



Minimum Grade 12
- Self-motivated, organized, and experienced in meeting and exceeding visitors needs and expectations in the customer service and tourism industry 
- Excellent communication skills in the English language 
- Ability to use a variety of computer software programs including databases, spreadsheets, digital photograph editing, etc.; and searching the internet 
- Outgoing personality and enjoys dealing directly with the public and as part of a team 
- Respectful in dealing with museum collection items and their donors 
- Flexible and works well under pressure 
- Must be available to work weekends, public and statutory holidays and some evenings.

Compensation: $12.00 per hour. Free parking. 

If you are interested in joining a professional team who are passionate about making a difference in Canadian railway history and working in a non-profit environment, please send your application to: 

Student Employment, Revelstoke Railway Museum 
719 Track Street West, P.O. Box 3018, Revelstoke, BC V0E 2S0 
Fax: 250-837-3732 
Email: railway at telus.net (please include receipt request) 
Website: www.railwaymuseum.com 
No phone calls please. 

This position is dependent on funding from the Young Canada Works program.   Candidates must register on the Young Canada Works website for pre-approval before applying.  j



We would like to thank all candidates. However, only those selected for an interview will be contacted.



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