[BCMA] Job Opening: Visitor Services Host

[Moderated BCMA subscriber listserv.]

The Dr. Sun Yat-Sen Classical Chinese Garden is hiring.

 



 

Job Description : Visitor Services Host/Ticketing 

 

Title: Fall Season Visitor Services Host

 

Reports to: Visitor Services/ Operations Manager

 

Summary: This position will carry out all activities associated with the
daily duties for the Visitor Services department, is seasonal in nature and
requires a flexible schedule. 

 

Duties:

.         Ensure the effective and efficient delivery of cashier services 

.         Open and/or close the facility, which includes cash count, bank
deposit, balancing or reconciliation of daily records, setting/disarming
security system, etc.

.         Greet customers, and provide excellent customer service

.         Deliver interpretive tours to an international audience

.         Assists with set-up, dismantling, and clean-up of special events 

.         Performs general on-site maintenance and housekeeping duties 

.         Answers general enquiries regarding all aspects of the Garden's
activities and events

.         Answer general enquiries about Chinatown 

.         Maintains a professional and co-operative relationship with
guests, staff, and volunteers

.         Coordinate and complete with team the Daily Tasks listed in
Visitor Services

.         Excellent phone skills

.         Bank deposits

.         Keeping guest statistics

.         Other duties as required

 

Skills:

.         Ability to prioritize, flexibility

.         Ability to deal effectively with emergency situations

.         Ability to represent the Garden with a high degree of
professionalism and enthusiasm

.         Able to work independently, energetic, and dependable

.         Calm problem solving

.         Team player with strong interpersonal skills with entire
organization

.         Highly accurate transmission of knowledge of Chinese Culture and
history

 

Qualifications:

.         Experience handling cash and credit payments 

.         Experience working with the public 

.         First Aid Certification

.         Public speaking 

.         Must have excellent communication skills (fluent in English),
additional languages an asset 

.         Must be presentable 

.         Interest and/or knowledge of Chinese culture and history

.         Flexible schedule, some evenings and weekends required

.         "Serving it Right" certificate an asset

.         Mandarin or Cantonese an asset

.         Flexible schedule required

 

 

Deadline: August 27, 2015. Please include cover letter with resume

Email: operations at vancouverchinesegarden.com 

 

 




Shayla Perreault
Operations & Visitor Experience Manager

T: 604-662-3207 x 203  |  F: 604-682-4008

 <http://www.vancouverchinesegarden.com/> www.vancouverchinesegarden.com

 <http://www.facebook.com/vancouverchinesegarden>
www.facebook.com/vancouverchinesegarden

www.twitter.com/vangarden

578 Carrall Street, Vancouver, BC V6B 5K2

 

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