[BCMA] Refund scam alert

[Moderated BCMA subscriber listserv.]

Good morning Mimi,

Yes we had a similar complaint just this week. I am forwarding your information of our Office Supervisor, Orlanda,  and, Jonathan, the Recreation Clerk who responded to the email.

Thank you

Lisa Langlet

Special Events Officer
Direct: 604-297-4549
Cell: 604-290-8564
City of Burnaby  |  Parks, Recreation and Cultural Services
Burnaby Village Museum   |  6501 Deer Lake Avenue  |  Burnaby, BC  V5G 3T6

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Subject: [BCMA] Refund scam alert

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A heads-up for museum and heritage sites in Metro Vancouver:



Someone recently tried to scam our museum into refunding their admission fees. Originally beginning with a false claim of "bad service" (saying we sold a ticket to their family 15 minutes prior to closing so they wanted their money back - which we had proof that it did not happen), this escalated into an accusation of "siphoning from their bank account" and a false threat of an RCMP report being filed. A copy of their "bank statement" led us to believe that he has tried the same scam with other museums and galleries.



If this sounds familiar, please contact me and I can provide information on how to deal with this individual.

Mimi Horita
Marketing & Visitor Services Manager
Gulf of Georgia Cannery Society
mimi.horita at gogcannery.org<mailto:mimi.horita at gogcannery.org> | t: 604.664.9006
gulfofgeorgiacannery.org<http://www.gulfofgeorgiacannery.org/>

Experience Canada's West Coast fishing history at the Gulf of Georgia Cannery National Historic Site








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