<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
p.Default, li.Default, div.Default
{mso-style-name:Default;
margin:0in;
margin-bottom:.0001pt;
text-autospace:none;
font-size:12.0pt;
font-family:"Arial",sans-serif;
color:black;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="Default"><img width="150" height="76" id="Picture_x0020_2" src="cid:image001.png@01D179E9.076845B0"><o:p></o:p></p>
<p class="Default"><o:p> </o:p></p>
<p class="Default"><b><span style="font-size:11.0pt">JOB OPPORTUNITY <o:p></o:p></span></b></p>
<p class="Default"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="Default"><b><span style="font-size:11.0pt">Position</span></b><span style="font-size:11.0pt">: Rentals and Sales Coordinator
<o:p></o:p></span></p>
<p class="Default"><b><span style="font-size:11.0pt">Salary: </span></b><span style="font-size:11.0pt">Pay Grade 19 ($21.75 - $25.59)
<o:p></o:p></span></p>
<p class="Default"><b><span style="font-size:11.0pt">Reports To: </span></b><span style="font-size:11.0pt">Manager of Marketing and Sales
<o:p></o:p></span></p>
<p class="Default"><b><span style="font-size:11.0pt">Posting Date</span></b><span style="font-size:11.0pt">: March 9, 2016
<o:p></o:p></span></p>
<p class="Default"><b><span style="font-size:11.0pt">Closing Date: </span></b><span style="font-size:11.0pt">March 22, 2016
<o:p></o:p></span></p>
<p class="Default"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="Default"><b><span style="font-size:11.0pt">Nature of Position</span></b><span style="font-size:11.0pt">: Working within the Marketing and Sales department, the Rentals and Sales Coordinator is responsible for achieving aggressive sales targets for
venue rentals, group and corporate sales. Reporting to the Marketing and Sales Manager, the Coordinator will maximize revenues from MOV rental spaces by developing new prospects, improve promotions and marketing, and increase return rate of existing customers.
In addition to venue rental the Rentals and Sales Coordinator will market MOV’s exhibitions to local corporations, associations, community groups and institutions.
<o:p></o:p></span></p>
<p class="Default"><b><span style="font-size:11.0pt"><o:p> </o:p></span></b></p>
<p class="Default"><b><span style="font-size:11.0pt">Major Duties and Responsibilities:
</span></b><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Develop sales plans in conjunction with MOV senior staff.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Administer all rental and corporate sales enquiries.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Schedule and deliver client visits.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Liaise with MOV Visitor Experience and Operations staff, as well as with City of Vancouver staff to ensure smooth facility operations and to identify opportunities for improvement.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Proactively assess facility issues and report deficiencies to MOV and City of Vancouver personnel.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Develop prospect list and proactively engagement prospective clients.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Contract and invoice development.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Maintain current and accurate customer files and information.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Communication of MOV policies and regulatory obligations to clients and ensuring they fulfill their obligations.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Develop and continually refine sales messaging.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Develop and execute processes and messaging for post-event follow-up and customer satisfaction evaluation.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Collaborate with Development, Operations and Visitor Experience staff to develop means to increase sales capacity and improvements to facility amenities.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Ensure Occupational Health and Safety Standards are met.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Provide concise reporting on sales targets and prospect development and provide suggestions for improvements to existing plans and strategies.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Generate reports related to sales activities and revenue data.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Provide excellent customer service for clients through the sales process and ensure delivery of exceptional service during event execution.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Collaborate with Visitor Experience Associate to ensure all deliverables are executed in the appropriate fashion and ensure client satisfaction.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Liaise with members of Curatorial and Engagement, Visitor Experience and Finance departments.
<o:p></o:p></span></p>
<p class="Default"><span style="font-size:11.0pt"> Proactively problem-solve, maintaining MOV’s reputation for excellent customer service.
<o:p></o:p></span></p>
<p class="Default"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="Default" style="page-break-before:always"><b><span style="font-size:11.0pt">Required Qualifications, Knowledge, Education and Skills:
</span></b><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Thorough knowledge of sales strategies.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Proficiency in market analysis and ability to identify and develop potential clients.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Proven aptitude for sales in a similar environment.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Strong familiarity with Vancouver special event industry, event planners and current trends in the industry.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Exceptional interpersonal, relationship-building and customer service skills are essential.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Strong communication skills and ability to build positive working relationships with the marketing and sales team, the visitor experience team, and other MOV departments.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Excellent knowledge of computer systems and customer relationship management software.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Member of Meeting Professionals International (MPI) or Canadian Special Events Society or similar organization would be an asset.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Training in hospitality tourism or related subjects or equivalent training and experience.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Working knowledge of arts and cultural sector and the tourism industry in the region.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Experience in market research and analysis.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Strong awareness of the Vancouver business community.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Adept at identifying and pursuing sales prospects.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Proven record of developing prospects and ensuring positive relationships with existing customers.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Experience in proactively problem solving and ability to maintain customer focus.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Ability to work independently and to exercise independent decision-making and sound judgment
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Ability to work flexible hours, including evenings and weekends when required.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Above average tolerance to stress.
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Excellent attention to detail
<o:p></o:p></span></p>
<p class="Default" style="margin-bottom:1.35pt"><span style="font-size:11.0pt"> Strong persuasion skills and aptitude for sales communications for a wide range of clients.
<o:p></o:p></span></p>
<p class="Default"><span style="font-size:11.0pt"> Proven record of in meeting or exceeding aggressive sales targets.
<o:p></o:p></span></p>
<p class="Default"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="Default"><b><span style="font-size:11.0pt">Required Experience </span></b><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="Default"><span style="font-size:11.0pt"> A minimum of two years of sales experience, preferably in the special event industry.
<o:p></o:p></span></p>
<p class="Default"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="Default"><b><span style="font-size:11.0pt">Hours: </span></b><span style="font-size:11.0pt">35 hours per week. Weekend work is required, in addition to occasional evening work.
<o:p></o:p></span></p>
<p class="Default"><b><span style="font-size:11.0pt">Note: </span></b><span style="font-size:11.0pt">This position falls under the jurisdiction of CUPE local 15.
<o:p></o:p></span></p>
<p class="Default"><span style="font-size:11.0pt">MOV is an equal opportunity employer. We welcome all applicants. We invite visible minority and aboriginal applicants and applicants with disabilities to consider MOV as a potential employer.
<o:p></o:p></span></p>
<p class="Default"><b><span style="font-size:11.0pt"><o:p> </o:p></span></b></p>
<p class="Default"><b><span style="font-size:11.0pt">To Apply: </span></b><span style="font-size:11.0pt">Please submit application via email by 5:00pm, March 22, 2016 to:
</span><b><span style="font-size:11.0pt;color:blue">humanresources@museumofvancouver.ca
</span></b><span style="font-size:11.0pt;color:blue"><o:p></o:p></span></p>
<p class="MsoNormal">Regretfully, only those applicants selected for interviews will be contacted.<o:p></o:p></p>
</div>
</body>
</html>