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<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><img width="197" height="96" style="width:2.052in;height:1.0in" id="Picture_x0020_2" src="cid:image001.png@01D2821D.33F6CB00"></span></b><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="margin-top:12.0pt;text-align:center"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-top:12.0pt"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">JOB OPPORTUNITY<o:p></o:p></span></b></p>
<p class="MsoNormal" align="center" style="margin-bottom:6.0pt;text-align:center">
<b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Position</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">: Visitor Services Staff (Museum Attendant I) – Auxiliary <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Reports to:
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Visitor Experience Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Pay Grade 11:
</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">$15.84 per hour plus 12% in lieu of vacation and benefits
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Closing Date: </span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">February 22, 2017<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">MOV is seeking part-time staff to join the Visitor Services department. This is causal work requiring considerable flexibility regarding availability and hours of work.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Visitor Services staff provide the first point of contact with MOV visitors. Knowledgeable and engaging, they play a vital part in ensuring a rewarding visitor experience and
in promoting MOV exhibits and public events and the benefits of membership. Some evening shifts are required supporting room rental clients. During these shifts, Visitor Services Staff ensure rental clients are provided with any supports promised in the
rental contract and that they honour the obligations outlined within it. Visitor Service staff provide exceptional customer service, support membership and marketing initiatives, maintain gallery readiness for visitors, accurately process payments, and lead
emergency evacuation procedures. <b><u><o:p></o:p></u></b></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<h1><span lang="EN-US" style="font-size:11.0pt;font-family:"Arial",sans-serif">Required Qualifications, Knowledge, Education and Skills:<o:p></o:p></span></h1>
<p class="MsoNormal" style="margin-left:18.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Demonstrated ability to provide exceptional customer service<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:18.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Must enjoy working with the public<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:18.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Must be reliable and punctual<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:18.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Ability to set-up, take down and operate technical equipment for rental clients.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:18.0pt;text-indent:-18.0pt;mso-list:l1 level1 lfo1">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Experience working with cash transactions and processing credit card, debt payments.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Ability to read and absorb information in a timely manner<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Strong communication and interpersonal skills and ability to build positive working relationships with MOV staff
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Training in hospitality tourism or related subjects or equivalent training and experience<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif">The ability to lift and carry boxes and supplies up to 35 lbs. at a time<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Ability to climb ladders and reach over head.
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:18.0pt;text-indent:-18.0pt;mso-list:l0 level1 lfo2">
<![if !supportLists]><span style="font-size:11.0pt;font-family:Wingdings"><span style="mso-list:Ignore">§<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Level 1 First Aid would be an asset<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Hours:</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> No established regular hours of work. Shifts range from 4 hours to 8 hours between the hours
of 8:00am and 1:00am within a seven-day work week. Many shifts are or during weekdays, though frequent evening and early-morning work may be required. Hours of work are sporadic and will change from week to week.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Note:</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> This position falls under the jurisdiction of CUPE local 15.<o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="margin-left:21.75pt;text-align:center">
<span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Please submit application by email no later than 9:00am, February 22, 2017 to:
</span><a href="mailto:humanresources@museumofvancouver.ca"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">humanresources@museumofvancouver.ca</span></a><span style="font-size:11.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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