<div dir="ltr"><div dir="ltr">Hi from Nanaimo, </div><div dir="ltr">To all who have been targeted by this scam - if you haven't already done so please contact <a href="https://www.antifraudcentre-centreantifraude.ca/index-eng.htm">https://www.antifraudcentre-centreantifraude.ca/index-eng.htm</a> and report.<div> </div><div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr">Chris Kuderle<div></div><div>Administrative Director</div><div>Nanaimo Art Gallery</div><div><br></div><div>150 Commercial Street</div><div>Nanai<span style="font-size:12.8px">mo,</span><span style="font-size:12.8px"> BC, V9R 5G6</span></div><div>250.75<span style="font-size:12.8px">4.1750</span></div><div><a href="http://nanaimoartgallery.com" target="_blank">nanaimoartgallery.com</a></div><div>Follow us on social media: <a href="https://www.facebook.com/nanaimoartgallery/" target="_blank">@nanaimoartgallery</a> & <span dir="ltr" style="font-size:14px;color:rgb(101,119,134);direction:ltr!important"><a href="https://twitter.com/?lang=en" target="_blank">@<span>nanaimoartgllry</span></a></span></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Sep 22, 2020 at 3:30 PM Moderated BCMA subscriber listserv. <<a href="mailto:bcma@lists.vifa.ca">bcma@lists.vifa.ca</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<div style="direction:ltr">This happened at the Museum of Vancouver.</div>
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<div dir="ltr" style="direction:ltr">They stated that the visited the museum and wanted an 80$ refund. He also provided us with a “bank statement” but I couldn’t find the charge in our POS. Also, his “statement” wasn’t even an attached image, it was a table
graph that they wrote.</div>
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<div dir="ltr" style="direction:ltr">We ended up never getting back to them after it was very obvious on it being a scam.</div>
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<div dir="ltr" style="direction:ltr">I’ve attached the “bank statement” and the original email to this.</div>
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<div dir="ltr" style="direction:ltr">I hope this helps</div>
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<span lang="en-US" style="margin:0px;font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start;color:rgb(31,73,125);background-color:white"><span style="margin:0px;font-family:Calibri,Helvetica,sans-serif">
<div style="margin:0px;font-size:15px;font-family:wf_segoe-ui_normal,"Segoe UI","Segoe WP",Tahoma,Arial,sans-serif,serif,EmojiFont;color:rgb(33,33,33)">
<font size="2" face="Calibri,sans-serif"><span style="margin:0px;font-size:11pt"><font color="#404040"><span style="margin:0px;font-size:12pt;font-family:Calibri,Helvetica,sans-serif"><b>Brandon Rivas</b></span></font></span></font></div>
<div style="margin:0px;font-size:15px;font-family:wf_segoe-ui_normal,"Segoe UI","Segoe WP",Tahoma,Arial,sans-serif,serif,EmojiFont;color:rgb(33,33,33)">
<span style="margin:0px;font-size:12pt;font-family:Calibri,Helvetica,sans-serif"></span><font size="2" face="Calibri,sans-serif"><span style="margin:0px;font-size:11pt"><font color="#404040"><span style="margin:0px;font-family:Calibri,Helvetica,sans-serif">Visitor
Experience Supervisor| Museum of Vancouver</span></font></span></font></div>
<div style="margin:0px;font-size:15px;font-family:wf_segoe-ui_normal,"Segoe UI","Segoe WP",Tahoma,Arial,sans-serif,serif,EmojiFont;color:rgb(33,33,33)">
<span style="margin:0px;font-size:11pt;font-family:Calibri,Helvetica,sans-serif"></span><font size="2" face="Calibri,sans-serif"><span style="margin:0px;font-size:11pt"><font color="#404040"><span style="margin:0px;font-family:Calibri,Helvetica,sans-serif">1100
Chestnut St | Vancouver BC |V6J 3J9</span></font></span></font></div>
<div style="margin:0px;font-size:15px;font-family:wf_segoe-ui_normal,"Segoe UI","Segoe WP",Tahoma,Arial,sans-serif,serif,EmojiFont;color:rgb(33,33,33)">
<font size="2" face="Calibri,sans-serif"><span style="margin:0px;font-size:11pt"><font color="#404040"><a href="https://museumofvancouver.ca/" rel="noopener noreferrer" title="https://museumofvancouver.ca/" style="margin:0px" target="_blank"><span style="margin:0px;font-family:Calibri,Helvetica,sans-serif">museumofvancouver.ca</span></a><br>
<br>
</font></span></font></div>
</span></span><span style="margin:0px;font-family:Calibri,Arial,Helvetica,sans-serif;color:rgb(102,102,102);text-align:start;background-color:white"></span><span style="margin:0px;font-family:Calibri,Helvetica,sans-serif;color:black;text-align:start;background-color:white"></span><span style="font-family:Calibri,Arial,Helvetica,sans-serif;text-align:start;background-color:rgb(255,255,255);display:inline"></span>
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<p style="color:black;margin-top:0px;margin-bottom:0px"><span lang="en-US" style="margin:0px;color:rgb(31,73,125)"> </span><img alt="1490200083860_untitled.png" style="margin: 0px; max-width: 100%; height: auto;" src="cid:174b7f530cbe15a3dee1"><br>
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<span style="margin:0px;font-size:11pt;font-family:Calibri,sans-serif;color:rgb(33,33,33);background-color:white"></span><span style="margin:0px;font-size:11pt;font-family:"Calibri Light","Helvetica Light",sans-serif;color:black;background-color:white"></span>
<p style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif;background-color:rgb(255,255,255)">
<b><span style="margin:0px;font-size:12pt;color:rgb(127,127,127)">Featured Exhibitions:</span></b><span style="margin:0px;font-size:12pt;color:rgb(127,127,127)"><br>
<br>
</span><i><span style="margin:0px;font-size:12pt;color:rgb(68,114,196)"><a href="https://museumofvancouver.ca/acts-of-resistance" rel="noopener noreferrer" style="margin:0px" target="_blank"><b><span style="margin:0px;background:white">Acts of Resistance</span></b><span style="margin:0px"> </span></a></span></i><span style="margin:0px;font-size:12pt;color:rgb(68,114,196)"></span></p>
<p style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif;background-color:rgb(255,255,255)">
<span style="margin:0px;font-size:12pt;color:rgb(68,114,196)"> </span></p>
<p style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif;background-color:rgb(255,255,255)">
<b><i><span style="margin:0px;font-size:12pt;color:rgb(68,114,196)"><a href="https://museumofvancouver.ca/haida-now" rel="noopener noreferrer" style="margin:0px" target="_blank"><span style="margin:0px">Haida Now:</span><span style="margin:0px;font-weight:normal"> </span><span style="margin:0px;font-weight:normal;color:blue"> </span></a></span></i></b><i><span style="margin:0px;font-size:12pt;color:rgb(33,33,33)">A
Visual Feast of Innovation and Tradition.</span></i><span style="margin:0px;color:rgb(33,33,33)"></span></p>
<p style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif;background-color:rgb(255,255,255)">
<b><span lang="EN-US" style="margin:0px;color:rgb(127,127,127)"> </span></b></p>
<p style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif;background-color:rgb(255,255,255)">
<i><span style="margin:0px;font-size:12pt;color:rgb(68,114,196)"><a href="https://museumofvancouver.ca/helping-each-other" rel="noopener noreferrer" style="margin:0px" target="_blank"><b><span style="margin:0px;background:white">c̓əc̓əwitəl̕ | helping
each other | ch’áwatway</span></b><span style="margin:0px"> </span></a></span></i><span style="margin:0px;font-size:12pt;color:rgb(68,114,196)"></span></p>
<p style="margin:0cm;font-size:11pt;font-family:Calibri,sans-serif;background-color:rgb(255,255,255)">
<span style="margin:0px;color:rgb(33,33,33)"> </span></p>
<p style="margin:0cm 0cm 12pt;font-size:11pt;font-family:Calibri,sans-serif;background-color:rgb(255,255,255)">
<span lang="EN-US" style="margin:0px;background:white;color:black">We acknowledge that MOV is located within the unceded, ancestral territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and<span> </span><span style="margin:0px;padding:0cm;border:1pt none windowtext">səlilwətaɬ</span><span> </span>(Tsleil-Waututh)
Nations.</span></p>
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<hr style="display:inline-block;width:98%;font-size:12pt;color:rgb(0,0,0)">
<div id="gmail-m_-5571529109582983911divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif"><b>From:</b> <a href="mailto:bcma-bounces@lists.vifa.ca" target="_blank">bcma-bounces@lists.vifa.ca</a> <<a href="mailto:bcma-bounces@lists.vifa.ca" target="_blank">bcma-bounces@lists.vifa.ca</a>> on behalf of Moderated BCMA subscriber listserv. <<a href="mailto:bcma@lists.vifa.ca" target="_blank">bcma@lists.vifa.ca</a>><br>
<b>Sent:</b> Monday, September 21, 2020 9:24 AM<br>
<b>To:</b> <a href="mailto:bcma@lists.vifa.ca" target="_blank">bcma@lists.vifa.ca</a><br>
<b>Subject:</b> Re: [BCMA] Refund scam alert
<div> </div>
</font></div>
<div>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span style="color:rgb(31,73,125)">This person hit MOA too!</span></p>
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<span style="color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span style="color:rgb(31,73,125)"> </span></p>
<div>
<div style="border-right:none;border-bottom:none;border-left:none;border-top:1pt solid rgb(225,225,225);padding:3pt 0in 0in">
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<b>From:</b> <a href="mailto:bcma-bounces@lists.vifa.ca" target="_blank">bcma-bounces@lists.vifa.ca</a> <<a href="mailto:bcma-bounces@lists.vifa.ca" target="_blank">bcma-bounces@lists.vifa.ca</a>> <b>On Behalf Of
</b>Moderated BCMA subscriber listserv.<br>
<b>Sent:</b> Friday, September 18, 2020 12:50 PM<br>
<b>To:</b> <a href="mailto:bcma@lists.vifa.ca" target="_blank">bcma@lists.vifa.ca</a><br>
<b>Subject:</b> Re: [BCMA] Refund scam alert</p>
</div>
</div>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
</p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span style="color:rgb(31,73,125)">Burnaby Village Museum is also a no fee museum and we still had this happen too. The date in question was also when the site was closed for the season.
</span></p>
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<span style="color:rgb(31,73,125)"> </span></p>
<div>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<b><span lang="EN-CA" style="font-size:12pt;color:rgb(31,73,125)">Lisa Langlet</span></b></p>
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<b><span style="font-size:12pt;color:rgb(31,73,125)"> </span></b></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<b><span style="color:rgb(31,73,125)">Special Events Officer</span></b></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span style="font-size:10pt;color:rgb(64,64,64)">Direct: </span><span lang="EN-CA" style="font-size:10pt;color:rgb(64,64,64)">604-297-4549</span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span lang="EN-CA" style="font-size:10pt;color:rgb(64,64,64)">Cell: 604-290-8564</span><span style="font-size:10pt;color:rgb(64,64,64)"></span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span style="font-size:10pt">City of Burnaby | Parks, Recreation and Cultural Services</span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span style="font-size:10pt">Burnaby Village Museum | 6501 Deer Lake Avenue | Burnaby, BC V5G 3T6</span></p>
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<span style="font-size:10pt"> </span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<b><span style="font-size:10pt">Our Vision: A world-class city committed to creating and sustaining the best quality of life for our entire community.</span></b></p>
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<span style="font-size:10pt"> </span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<i><span lang="EN-CA" style="font-size:8pt">The contents of this email message are solely the writings, thoughts and/or ideas of the account holder and may not necessarily reflect those of the City of Burnaby.</span></i><span lang="EN-CA" style="font-size:8pt">
<i>If you have any concerns regarding inappropriate use of this account please e-mail the
<a href="mailto:postmaster@burnaby.ca" target="_blank"><span>postmaster@burnaby.ca</span></a></i></span><span style="font-size:8pt"></span></p>
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<span style="color:rgb(31,73,125)"> </span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span lang="EN-CA" style="color:rgb(31,73,125)"> </span></p>
</div>
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<span style="color:rgb(31,73,125)"> </span></p>
<div>
<div style="border-right:none;border-bottom:none;border-left:none;border-top:1pt solid rgb(225,225,225);padding:3pt 0in 0in">
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<b>From:</b> <a href="mailto:bcma-bounces@lists.vifa.ca" target="_blank">bcma-bounces@lists.vifa.ca</a> <<a href="mailto:bcma-bounces@lists.vifa.ca" target="_blank">bcma-bounces@lists.vifa.ca</a>>
<b>On Behalf Of </b>Moderated BCMA subscriber listserv.<br>
<b>Sent:</b> Friday, September 18, 2020 11:15 AM<br>
<b>To:</b> <a href="mailto:bcma@lists.vifa.ca" target="_blank">bcma@lists.vifa.ca</a><br>
<b>Subject:</b> Re: [BCMA] Refund scam alert</p>
</div>
</div>
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</p>
<div style="border:1pt solid rgb(156,101,0);padding:2pt">
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif;line-height:12pt">
<b><span lang="EN-CA" style="font-size:10pt;color:rgb(156,101,0)">CAUTION:</span></b><span lang="EN-CA" style="font-size:10pt;color:black"> This email originated from outside of the organization. Do not click links or open attachments unless you recognize
the sender and know the content is safe. <b>The City will never ask for personal or account information or account password through email.</b> If you feel this email is malicious or a scam, please forward it to
<a href="mailto:phishing@burnaby.ca" target="_blank">phishing@burnaby.ca</a></span></p>
</div>
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<span lang="EN-CA" style="font-size:12pt;font-family:"Times New Roman",serif"> </span></p>
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<div id="gmail-m_-5571529109582983911divtagdefaultwrapper">
<p style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span lang="EN-CA" style="font-family:Calibri,sans-serif;color:black">Thanks for this warning. Fortunately, admission to our museum is free or by voluntary donation, so this scammer would have no leverage with us.</span></p>
<p style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span lang="EN-CA" style="font-family:Calibri,sans-serif;color:black"> </span></p>
<p style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span lang="EN-CA" style="font-family:Calibri,sans-serif;color:black">Dr. Peter Moogk</span></p>
<p style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span lang="EN-CA" style="font-family:Calibri,sans-serif;color:black">Curator</span></p>
<p style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span lang="EN-CA" style="font-family:Calibri,sans-serif;color:black">15th Field Artillery Regiment, RCA, Museum</span></p>
</div>
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<span lang="EN-CA" style="font-size:12pt;font-family:"Times New Roman",serif">
<hr size="2" width="98%" align="center">
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<div id="gmail-m_-5571529109582983911divRplyFwdMsg">
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<b><span lang="EN-CA" style="color:black">From:</span></b><span lang="EN-CA" style="color:black">
<a href="mailto:bcma-bounces@lists.vifa.ca" target="_blank">bcma-bounces@lists.vifa.ca</a> <<a href="mailto:bcma-bounces@lists.vifa.ca" target="_blank">bcma-bounces@lists.vifa.ca</a>> on behalf of Moderated BCMA subscriber listserv. <<a href="mailto:bcma@lists.vifa.ca" target="_blank">bcma@lists.vifa.ca</a>><br>
<b>Sent:</b> Thursday, September 17, 2020 9:49:05 AM<br>
<b>To:</b> <a href="mailto:bcma@lists.vifa.ca" target="_blank">bcma@lists.vifa.ca</a><br>
<b>Subject:</b> [BCMA] Refund scam alert</span><span lang="EN-CA" style="font-size:12pt;font-family:"Times New Roman",serif">
</span></p>
<div>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span lang="EN-CA" style="font-size:12pt;font-family:"Times New Roman",serif"> </span></p>
</div>
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<p style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span lang="EN-CA">A heads-up for museum and heritage sites in Metro Vancouver: </span>
</p>
<p style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span lang="EN-CA"> </span></p>
<p style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span lang="EN-CA">Someone recently tried to scam our museum into refunding their admission fees. Originally beginning with a false claim of “bad service” (saying we sold a ticket to their family 15 minutes prior to closing so they wanted their money back -
which we had proof that it did not happen), this escalated into an accusation of “siphoning from their bank account” and a false threat of an RCMP report being filed. A copy of their “bank statement” led us to believe that he has tried the same scam with other
museums and galleries. </span></p>
<p style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span lang="EN-CA"> </span></p>
<p style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span lang="EN-CA">If this sounds familiar, please contact me and I can provide information on how to deal with this individual.
</span></p>
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<span lang="EN-CA"> </span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span lang="EN-CA" style="color:black">Mimi Horita</span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<span lang="EN-CA" style="color:black">Marketing & Visitor Services Manager<br>
Gulf of Georgia Cannery Society<br>
<a href="mailto:mimi.horita@gogcannery.org" target="_blank">mimi.horita@gogcannery.org</a> | t: 604.664.9006</span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:"Times New Roman",serif">
<a href="http://www.gulfofgeorgiacannery.org/" target="_blank"><span lang="EN-CA" style="color:blue">gulfofgeorgiacannery.org</span></a></p>
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<i><span lang="EN-CA" style="font-size:9pt">Experience Canada’s West Coast fishing history at the Gulf of Georgia Cannery National Historic Site</span></i></p>
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