[Bcma-l] Job opportunity: Guest Services, HR MacMillan Space Centre

Wed, 03 Sep 2008 20:22:24 -0700

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 JOB OPPORTUNITY=20
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Position: Attendant 1
Department: Guest Services
Reports To: Director of Operations
Posting Date: Wednesday, September 3, 2008
Closing Date: Friday, September 12, 2008
Salary: This is auxiliary, shift work on weekdays,
weekends, and evenings.
Pay Grade 11($14.64 per hour) plus 12% in lieu of benefits
This position falls under the jurisdiction of CUPE Local 15
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Nature of Position
The H.R. MacMillan Space Centre is seeking a dynamic individual who will
play a key role in enhancing the experience of visitors at the Space Centre
by providing excellent customer service at the Space Centre=B9s ticket desk,
Planetarium theatre, simulator attraction, and exhibit gallery. Ideal
candidates will have demonstrated experience working with families, student=
s
and volunteers in a tourism-related attraction, a proven ability to
communicate with visitors in a fun and engaging manner, and the flexibility
and initiative required to jump in and assist where needed.
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This is an auxiliary staff position within the Guest Services department of
the H.R. MacMillan Space Centre, with day-to-day reporting to the Guest
Services Supervisor. Hours of work include weekdays, evenings and weekends.
The work is performed under general supervision and in accord with
established policies and procedures. Work performance is evaluated by a
superior in terms of the quality of services rendered to the public.
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Major Duties and Responsibilities
v Assist with the delivery of services and/or programs which will enhance
the visitor=B9s experience of the Space Centre
v Have experience working with computer based technology
v Responsible for ensuring the effective and efficient delivery of
cashiering and ticketing services
v Providing friendly and knowledgeable guest services to visitors
v Seating patrons in the theatres and remaining during the show as an
attendant
v Opens, closes, patrols, and monitors the behaviour of patrons in the
galleries, theatres, and public areas of the complex
v Performs incidental cleaning duties in galleries
v Delivers, cares for, and sets up equipment for patrons using the
facilities
v Answering general enquiries by telephone or in person regarding all
aspects of the Space Centre=B9s activities
v Maintains simple records related to work
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Qualifications
v Experience working with the public in a museum/space science centre
environment=20
v Completion of high school plus some experience related to work, or an
equivalent combination of training and experience
v Basic computer knowledge (Excel, Word, Outlook)
v Strong reception, custodial and cashiering experience
v Excellent professional, organizational and communication skills with an
ability to deal tactfully and firmly with patrons of all ages an asset
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Please submit application in writing not later than 5:00 pm Friday,
September 12, 2008 to:
Director of Operations
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BY MAIL: =20
HR MacMillan Space Centre
1100 Chestnut Street
Vancouver, BC V6J 3J9
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BY FAX:
604-736-5665
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BY EMAIL:
rmarchand@spacecentre.ca <mailto:rmarchand@spacecentre.ca>
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Regretfully, only those applicants selected for interviews will be contacte=
d
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<HEAD>
<TITLE>Job opportunity: Guest Services, HR MacMillan Space Centre</TITLE>
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<BODY>
 
 =
JOB OPPORTUNITY 
 
Position: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Attendant 1 
Department: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;Guest Services 
Reports To: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;Director of Operations 
Posting Date: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;Wednesday, September 3, 2008 
Closing Date: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;Friday, September 12, 2008 
Salary: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs=
p;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</=
B>This is auxiliary, shift work on weekdays, weekends, and evenings. 
Pay Grade 11($14.64 per hour) plus 12% in lieu of benefits 
This position falls under the jurisdiction of CUPE Local 15 
&nbsp; 
Nature of Position 
The H.R. MacMillan Space Centre is seeking a dynamic individual who wil=
l play a key role in enhancing the experience of visitors at the Space Centr=
e by providing excellent customer service at the Space Centre&#8217;s ticket=
 desk, Planetarium theatre, simulator attraction, and exhibit gallery. &nbsp=
;Ideal candidates will have demonstrated experience working with families, s=
tudents and volunteers in a tourism-related attraction, a proven ability to =
communicate with visitors in a fun and engaging manner, and the flexibility =
and initiative required to jump in and assist where needed. 
&nbsp; 
This is an auxiliary staff position within the Guest Services depart=
ment of the H.R. MacMillan Space Centre, with day-to-day reporting to the Gu=
est Services Supervisor. Hours of work include weekdays, evenings and weeken=
ds. &nbsp;The work is performed under general supervision and in accord with=
 established policies and procedures. &nbsp;Work performance is evaluated by=
 a superior in terms of the quality of services rendered to the public. 
 
Major Duties and Responsibilities 
<FON=
T FACE=3D"Wingdings">v &nbsp;&nbsp;Assist with the d=
elivery of services and/or programs which will enhance the visitor&#8217;s e=
xperience of the Space Centre 
v &nbsp;&nbsp;Have =
experience working with computer based technology 
v &nbsp;&nbsp;Respo=
nsible for ensuring the effective and efficient delivery of cashiering and t=
icketing services 
v &nbsp;&nbsp;Provi=
ding friendly and knowledgeable guest services to visitors 
v &nbsp;&nbsp;Seati=
ng patrons in the theatres and remaining during the show as an attendant 
v &nbsp;&nbsp;Opens=
, closes, patrols, and monitors the behaviour of patrons in the galleries, t=
heatres, and public areas of the complex 
v &nbsp;&nbsp;Perfo=
rms incidental cleaning duties in galleries 
v &nbsp;&nbsp;Deliv=
ers, cares for, and sets up equipment for patrons using the facilities 
v &nbsp;&nbsp;Answe=
ring general enquiries by telephone or in person regarding all aspects of th=
e Space Centre&#8217;s activities 
v &nbsp;&nbsp;Maint=
ains simple records related to work 
 
&nbsp; 
&nbsp; 
&nbsp; 
Qualifications 
v &nbsp;&nbsp;E=
xperience working with the public in a museum/space science centre environme=
nt 
v &nbsp;&nbsp;Compl=
etion of high school plus some experience related to work, or an equivalent =
combination of training and experience 
v &nbsp;&nbsp;Basic=
 computer knowledge (Excel, Word, Outlook) 
v &nbsp;&nbsp;Stron=
g reception, custodial and cashiering experience 
v &nbsp;&nbsp;Excel=
lent professional, organizational and communication skills with an ability t=
o deal tactfully and firmly with patrons of all ages an asset &nbsp; 
&nbsp; 
&nbsp; 
&nbsp; 
Please submit application in writing not later than 5:00 pm Friday, Sept=
ember 12, 2008 to: 
Director of Operations 
&nbsp; 
BY M=
AIL: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<=
BR>
HR MacMillan Space Centre &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
1100 Chestnut Street 
Vancouver, BC V6J 3J9 
 
BY FAX: 
604-736-5665 
&nbsp; 
BY EMAIL: 
rmarchand@spacecentre.ca <a href=3D"mailto:=
rmarchand@spacecentre.ca">&lt;mailto:rmarchand@spacecentre.ca&gt;</a> 
 
&nbsp; 
&nbsp; 
=20


Regretfull=
y, only those applicants selected for interviews will be contacted


 

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