[BCMA] Customer relationship management software

[Moderated BCMA subscriber listserv.]

We have used Salesforce for a few years but have found it to be overly
complex and inflexible. We are in the process of switching to Z2 Systems
NEON for fundraising & donor management, membership, online transactions,
and email newsletters. 

 

Take a look at NTEN, the Nonprofit Technology Network <
http://www.nten.org/>. They published a Consumers' Guide to Donor Management
Software that I have found useful.

 

cheers,

peter

peter thompson
Managing Director
Two Rivers Gallery
http://tworiversgallery.ca <http://tworiversgallery.ca/> 
725 Civic Plaza
Prince George BC
V2L5T1
250.614.7803
--
"I never paint dreams or nightmares. I paint my own reality."
--Frida Kahlo

 

 

 

From: bcma-bounces at lists.vvv.com [mailto:bcma-bounces at lists.vvv.com] On
Behalf Of Moderated BCMA subscriber listserv.
Sent: March-23-10 4:14 PM
To: BCMA List
Subject: [BCMA] Customer relationship management software

 

-------- Original Message -------- 


From: 

Jason George  <mailto:me at jasonwgeorge.ca> <me at jasonwgeorge.ca>

 

Is anyone using any CRM (Customer relationship management) software at
their institution?
 
For fundraising and donor management?
 
For membership?
 
For communications (e.g. email newsletters)?
 
If so what are you using and how is your experience?
 
Examples include SugarCRM, Salesforce, Microsoft Exchange/Outlook,
Sharepoint...
 
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