[BCMA] Customer relationship management software

[Moderated BCMA subscriber listserv.]

We've been using Raiser's Edge for years (6) and I have used it 
previously at another organization. We are currently converting to 
Salesforce, and my take so far is the Salesforce will be an excellent 
move. They offer 10 licenses for free to non-profits,and the software is 
very sophisticated yet easy to use. Another advantage from my point of 
view is that Salesforce integrates quite well with other products. We 
will be using EventBrite for managing our programs and events, and 
Vertical Response for mailings. We also have a Plone website that will 
let us use website forms for populating and displaying information from 
Salesforce.

Cliff

Moderated BCMA subscriber listserv. wrote:
> -------- Original Message --------
> From: 	Jason George <me at jasonwgeorge.ca>
>
>
>
> Is anyone using any CRM (Customer relationship management) software at
> their institution?
>
> For fundraising and donor management?
>
> For membership?
>
> For communications (e.g. email newsletters)?
>
> If so what are you using and how is your experience?
>
> Examples include SugarCRM, Salesforce, Microsoft Exchange/Outlook, Sharepoint...
>
>   
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>
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