[BCMA] Job Posting

Tue Feb 18 17:35:52 PST 2014

Dr. Sun Yat-Sen Classical Chinese Garden JOB OPENING 

Operations Assistant/Interpreter Part time

About us: 

Named the World's Top City Garden by National Geographic, voted Garden of
the Year 2012 by the Garden Tourism Council of Canada and awarded 'Places
that Matter' status by the Vancouver Heritage Foundation, the Dr. Sun
Yat-Sen Classical Chinese Garden is truly a place of urban zen. Located in
the heart of Chinatown, the Garden sees and serves over 70,000 visitors
annually. 

One of the top 10 Vancouver's tourist attractions, the Garden is the perfect
place to visit year-round, with covered walkways and beautiful pavilions
protecting guests from Vancouver's famous rainforest conditions! The Chinese
Garden is wheelchair accessible, family friendly (entry includes a scavenger
hunt for children!) and offers one of a kind finds at the Eight Treasures
Shop. 

Our Vision: to be a world-class experience while fostering intercultural
harmony and understanding

Our Mission: to bring together cultures and communities through a classical
Chinese garden

We Value:

.         Community Engagement

.         Inclusive Participation

.         Experiential Learning 

.         Continuous Improvement 

 The way we live our values and beliefs: 

.         We're a supportive team of professionals enthusiastic about our
work and each other. We work, plan, strategize, sometimes cry, and laugh
together. We coach, supervise, share, and mentor while exchanging life
stories, professional experiences, travel tips and favourite recipes. We
mean business but like to have fun. 

.         We love company and are continuously hosting fabulous
international artists, dancers, writers and experts with programs based on
rich history and traditions, creativity and continuous learning.  

.         In exchange, we are loved by our neighbors too. They bring us
complimentary tea and surprise us with freshly made cookies (true story!). 

.         In return, we give back by helping with the Chinatown clean- up in
the summer, host 18 inner city schools with special education programs, open
our doors to the public by donation during the Chinese New Year Festival and
feature local family stories of historical significance such as in the
international exhibit "Who Am I? - from Guangdong to Barkerville and back". 

.         "We train our Koi fish. Did you know they can be tamed as pets?

.         Have we mentioned a taste of Hollywood glamour? The Garden has
been used for filming popular movies by Disney and television series such as
the Amazing Race and Fallen Skies. 

.         We love getting 'dressed to the nines' for our Gala.  

.         We're adventurous. In the last year alone, we went to a barbecue
at Stanley Park, participated in a laughter yoga workshop, meditated with
Monks and marvelled over the construction of an intricate sand mandala,
cooked up a hot pot feast in the lunch room, and are getting exhausted by
even mentioning all of it.

Now is YOUR turn: 

Description

.         You've got elegance, a sincere smile that you use on everyone,
impeccable dress and grooming

.         You love bragging about Chinatown and your city and being in the
know about the best places to eat and shop in Chinatown

.         If you don't have the answer, you're confident you can find it,
you're comfortable asking someone, and you never bluff.

.         A large line-up doesn't frighten you, rather you thrive on action
and activity. 

.         You're a self-starter, comfortable working without constant
supervision and will take the lead when directed to do so.

.         You love the feeling of having worked hard when it makes a
difference and the world is a more beautiful place for your contribution

Responsibilities

.         You're a natural story teller and would love to learn about and
tell others about the Garden. After training: sharing stories when leading
group tours about our reproduction of a Ming Dynasty mansion, the kind of
people that would have lived in a home like this and some of the cultural
traditions. 

.         You're cool headed, flexible, able to problem solve and capable
during emergencies. When things don't go perfectly, you don't get ruffled,
but enjoy finding a way to deliver the best service under each circumstance.

.         You are willing to pitch in where needed, whether that involves
freshening up a washroom or setting up chairs and putting out signs for an
event

.         Serving as a Host/Hostess welcoming guests at the entrance of the
Garden, work with a POS system, oversee various small-scale administrative
duties such as bank deposits and other facility tasks, keep statistics,
conduct visitor surveys

.         You have a flexible schedule and are willing to work Sundays and
some evenings

Qualifications

.         You're known for getting along well with a variety of people in a
variety of situations, from taking direction from your managers and
supervisors to training new colleagues. You have a way of putting people at
ease, e.g. engaging a bored child or someone waiting in line. 

.         You're a people person who is delighted to have customers,
graciously welcomes them,   sees to their comfort, and anticipates their
desires with efficiency while keeping your work area organized. In fact,
you're known for your outstanding customer service.

.         Either you have First Aid training or are willing to learn it.

.         You feel confident handling cash, doing detailed opening and
closing procedures and  being responsible for lock up with an alarmed
security system

.         Excellent English, some Mandarin and/or Cantonese an asset

.         A minimum of 2 years of experience in a comparable field with some
supervisory  experience

If you like what you read and see yourself in this position, we would love
to hear from you.

Contact:  <mailto:operations at vancouverchinesegarden.com>
operations at vancouverchinesegarden.com or mail to: Att: Shayla Perreault,
Vancouver Chinese Garden 578 Carrall St , Vancouver, BC V6B 5K2. No phone
calls and no resume deliveries will be considered for the position. 

Deadline: March 3, 3014

Pay: $11.50-$13.00

Shayla Perreault

Visitor Experience Manager

T: 604-662-3207 ext 203

 <http://www.vancouverchinesegarden.com/> www.vancouverchinesegarden.com

 <http://www.facebook.com/vancouverchinesegarden>
www.facebook.com/vancouverchinesegarden

 <http://www.twitter.com/vangarden> www.twitter.com/vangarden

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