[BCMA] Refund scam alert

Tue Sep 22 15:40:58 PDT 2020

Hi from Nanaimo,
To all who have been targeted by this scam - if you haven't already done so
please contact https://www.antifraudcentre-centreantifraude.ca/index-eng.htm
and
report.

Chris Kuderle
Administrative Director
Nanaimo Art Gallery

150 Commercial Street
Nanaimo, BC, V9R 5G6
250.754.1750
nanaimoartgallery.com
Follow us on social media: @nanaimoartgallery
<https://www.facebook.com/nanaimoartgallery/> & @nanaimoartgllry
<https://twitter.com/?lang=en>

On Tue, Sep 22, 2020 at 3:30 PM Moderated BCMA subscriber listserv. <
bcma at lists.vifa.ca> wrote:

> This happened at the Museum of Vancouver.
> They stated that the visited the museum and wanted an 80$ refund. He also
> provided us with a “bank statement” but I couldn’t find the charge in our
> POS. Also, his “statement” wasn’t even an attached image, it was a table
> graph that they wrote.
>
> We ended up never getting back to them after it was very obvious on it
> being a scam.
>
> I’ve attached the “bank statement” and the original email to this.
>
> I hope this helps
>
> *Brandon Rivas*
> Visitor Experience Supervisor| Museum of Vancouver
> 1100 Chestnut St | Vancouver BC |V6J 3J9
> museumofvancouver.ca
>
>  [image: 1490200083860_untitled.png]
>
> *Featured Exhibitions:*
>
> *Acts of Resistance  <https://museumofvancouver.ca/acts-of-resistance>*
>
>
>
> *Haida Now:   <https://museumofvancouver.ca/haida-now>**A Visual Feast of
> Innovation and Tradition.*
>
>
>
> *c̓əc̓əwitəl̕ | helping each other | ch’áwatway
> <https://museumofvancouver.ca/helping-each-other>*
>
>
>
> We acknowledge that MOV is located within the unceded, ancestral
> territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and
> səlilwətaɬ (Tsleil-Waututh) Nations.
>
> ------------------------------
> *From:* bcma-bounces at lists.vifa.ca <bcma-bounces at lists.vifa.ca> on behalf
> of Moderated BCMA subscriber listserv. <bcma at lists.vifa.ca>
> *Sent:* Monday, September 21, 2020 9:24 AM
> *To:* bcma at lists.vifa.ca
> *Subject:* Re: [BCMA] Refund scam alert
>
>
> This person hit MOA too!
>
>
>
>
>
> *From:* bcma-bounces at lists.vifa.ca <bcma-bounces at lists.vifa.ca> *On
> Behalf Of *Moderated BCMA subscriber listserv.
> *Sent:* Friday, September 18, 2020 12:50 PM
> *To:* bcma at lists.vifa.ca
> *Subject:* Re: [BCMA] Refund scam alert
>
>
>
> Burnaby Village Museum is also a no fee museum and we still had this
> happen too.  The date in question was also when the site was closed for the
> season.
>
>
>
> *Lisa Langlet*
>
>
>
> *Special Events Officer*
>
> Direct: 604-297-4549
>
> Cell: 604-290-8564
>
> City of Burnaby  |  Parks, Recreation and Cultural Services
>
> Burnaby Village Museum   |  6501 Deer Lake Avenue  |  Burnaby, BC  V5G 3T6
>
>
>
> *Our Vision: A world-class city committed to creating and sustaining the
> best quality of life for our entire community.*
>
>
>
> *The contents of this email message are solely the writings, thoughts
> and/or ideas of the account holder and may not necessarily reflect those of
> the City of Burnaby.* *If you have any concerns regarding inappropriate
> use of this account please e-mail the postmaster at burnaby.ca
> <postmaster at burnaby.ca>*
>
>
>
>
>
>
>
> *From:* bcma-bounces at lists.vifa.ca <bcma-bounces at lists.vifa.ca> *On
> Behalf Of *Moderated BCMA subscriber listserv.
> *Sent:* Friday, September 18, 2020 11:15 AM
> *To:* bcma at lists.vifa.ca
> *Subject:* Re: [BCMA] Refund scam alert
>
>
>
> *CAUTION:* This email originated from outside of the organization. Do not
> click links or open attachments unless you recognize the sender and know
> the content is safe. *The City will never ask for personal or account
> information or account password through email.* If you feel this email is
> malicious or a scam, please forward it to phishing at burnaby.ca
>
>
>
> Thanks for this warning.  Fortunately, admission to our museum is free or
> by voluntary donation, so this scammer would have no leverage with us.
>
>
>
> Dr. Peter Moogk
>
> Curator
>
> 15th Field Artillery Regiment, RCA, Museum
> ------------------------------
>
> *From:* bcma-bounces at lists.vifa.ca <bcma-bounces at lists.vifa.ca> on behalf
> of Moderated BCMA subscriber listserv. <bcma at lists.vifa.ca>
> *Sent:* Thursday, September 17, 2020 9:49:05 AM
> *To:* bcma at lists.vifa.ca
> *Subject:* [BCMA] Refund scam alert
>
>
>
> A heads-up for museum and heritage sites in Metro Vancouver:
>
>
>
> Someone recently tried to scam our museum into refunding their admission
> fees. Originally beginning with a false claim of “bad service” (saying we
> sold a ticket to their family 15 minutes prior to closing so they wanted
> their money back - which we had proof that it did not happen), this
> escalated into an accusation of “siphoning from their bank account” and a
> false threat of an RCMP report being filed. A copy of their “bank
> statement” led us to believe that he has tried the same scam with other
> museums and galleries.
>
>
>
> If this sounds familiar, please contact me and I can provide information
> on how to deal with this individual.
>
>
>
> Mimi Horita
>
> Marketing & Visitor Services Manager
> Gulf of Georgia Cannery Society
> mimi.horita at gogcannery.org | t: 604.664.9006
>
> gulfofgeorgiacannery.org <http://www.gulfofgeorgiacannery.org/>
>
>
>
> *Experience Canada’s West Coast fishing history at the Gulf of Georgia
> Cannery National Historic Site*
>
>
>
>
>
>
>
>
>
>
> _______________________________________________
> BCMA mailing list
> BCMA at lists.vifa.ca
> http://lists.vifa.ca/mailman/listinfo/bcma
>
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